Policies

"We keep things simple, safe & transparent — for the little ones who deserve the best 💕

Our Policy – No Returns, Refunds, or COD
At Pinklue, every gift hamper is freshly curated and packed with love, ensuring the highest standards of hygiene and care for newborns.

👶 Why we don’t accept returns or exchanges

Hygiene First: Baby essentials must remain untouched and sterile; once opened, they cannot be resold.

Personalized Touch: Each hamper is specially packed on order, making it unique for every customer.

Fair Pricing: By avoiding complex return logistics, we keep our quality high and pricing transparent.

💳 Why we don’t offer Cash on Delivery (COD)

Seamless Experience: Prepaid orders ensure a smooth, hassle-free delivery without delays.

Efficiency: This allows us to focus on faster dispatch and better customer experience.

Sustainability: Reduces unnecessary shipping back & forth, which is wasteful for the planet.

🎨 Print Variation

Our products come in a rotating collection of prints. While the exact print may differ from the one shown online, the quality, softness, and comfort remain the same. Think of it as a delightful surprise with the same premium promise.

💌 Customer Care

Every order is packed with love. In case of any concerns about quality or damage, we’re always here to assist you. Email us @ pinkluebaby@gmail.com

✨ We understand this may feel different, but it’s our way of building trust, hygiene, and fairness into every Pinklue box. Thank you for supporting this new normal in baby gifting 💕.

Customers will automatically receive email notifications at each stage of order processing.